General terms and conditions

Our general terms and conditions (GTC) are also available for you to download as a PDF document.


Splash & Spa Tamaro SA offers the online purchase of gift vouchers and treatments. The following GTC are valid for the online purchase.


Splash & Spa Tamaro SA

Via Campagnole 1

6802 Rivera-Monteceneri



Tel.     +41 91 936 22 22




  1. Scope of application

The GTC are exclusively applicable to all deliveries and services. The valid GTC are those in force at the time of the purchase. With the order of our service the client explicitly accepts these GTC.

  1. Offer and conclusion of contract

The offering of goods on the Internet does not represent a binding contract offer. The contract between the client and Splash & Spa Tamaro SA is valid only with the client’s order confirmation.

  1. Delivery and shipping terms

The return of purchased gift vouchers is not accepted.

  1. Payment terms

The payment occurs online by credit card or Postcard following the order of the gift vouchers or reservation of treatments.

  1. Prices and shipping charges

All prices are expressed in CHF. Shipping costs for gift vouchers charged to the client amount to CHF 3.- for deliveries within Switzerland, CHF 5.- for deliveries within the EU.

  1. Validity

Gift vouchers purchased online have a 5-year validity.

  1. Special offers

Gift vouchers or treatments purchased during special offers can only be used within the given validity date. Gift vouchers cannot be refunded in cash.

  1. Spa-packages and treatments

A reservation for Spa packages and treatments is required. After payments, treatments and packages can't be refund.